How soon will I be able to download my purchases?
As soon as your payment clears, you should be able to download your delightful journals and enjoy right away!
What format are the downloads?
Each journal comes in PDF files. The files consist of 11″ x 8.5″ pages (US letter in landscape format). The pages are then 5.5″ x 8.5″ when folded (like a booklet). Please get the free journal available in the shop and/or the free one available to newsletter subscribers to try out and print before making a purchase. I want to make sure you know what to expect before making a purchase and that you appreciate the simplicity of making these fun journals!
What is your refund policy?
Refunds are not given once you have received the downloads. Please try out the free journal in the shop and/or the one you have received for subscribing to my newsletter before buying a journal. If you are able to print up the free one, then you will be able to print the ones you purchased as well. Feel free to contact me at [email protected] if you have any questions!
What order should I print the pages?
There is no right or wrong way to arrange your pages! Each journal will have a cover page, so that would be the one I would place for the outside cover. Other than that anything goes! Personally I tend to print the ones that uses more ink on one side and the ones that uses less ink (like the dot grid) on the other side.
Do you offer other sizes besides 8.5″ x 11″?
The whole point of having the pages in an US letter size format is for easy and quick printing without having to do any cutting. For this reason I do not offer any other sizes.
What happens if I lose my download file?
If you have set up an account, you can access your downloads and download your purchases as often as you need to! Also if I have made any additions to a particular journal that you have already purchased, you can easily access the additions through your account. I will make any announcements of additions in my email newsletters, so be sure to sign up if you haven’t already!
Do you do custom orders?
At this point I don’t plan to do custom orders. It does not hurt to ask me though! Requests and suggestions for themes and/or styles are always very welcome and encouraged!! Also if you have any suggestions of additions and/or improvements for a journal you have purchased, I would love to hear them! Send me your ideas at [email protected].
What are your terms and conditions?
The files and printouts are for your personal use only. Please read here for details.